FAQs2022-05-11T10:44:51-07:00
Why should I consider joining CMMOTA? What is in it for me?2022-05-11T09:55:37-07:00

CUSTOMER SERVICE – When you have questions, we know you want answers! When you have a problem, we know you want a solution! That is why we have staff dedicated to making sure that your email is answered within 1 business day! That is why we have staff that are dedicated to answering your phone call, or returning your call on the off chance that you have to leave a message because our staff are all busy meeting other members needs. That is what CMMOTA is all about! We pride ourselves on our customer service, but don’t take our word for it, here is some feedback from our members:

“I would like to thank everyone at CMMOTA!! You have been amazing support through all of this, and I truly appreciate you keeping us informed and safe! I am so proud to be a member of CMMOTA! I do really appreciate everything you do for us!! CMMOTA rocks!” -Vicki
“I have to say I am very grateful to have you all working so hard to get us back to work safely. This was a very detailed and very thought out guidelines and protocols. I like how you are taking that extra step” -Melanie
“Wow guys. Way to go above and beyond on keeping therapists and patients safe.” -Andrew
“I’d like to express my gratitude for your tremendous efforts and great work you guys did through the pandemic uncertainty. The weekly updates recap is appreciated a lot.” -Donxia

OCCURANCE BASED INSURANCE – Not all professional liability insurance is created equally. Reading the following information may be the most important thing that you read this year – what kind of insurance do you have if you’re not with CMMOTA??
The current CMMOTA insurance program gives its members both OCCURRENCE BASED Commercial General Liability (CGL) and OCCURRENCE BASED Malpractice liability coverage.
Commercial General Liability covers property damage or injury to others that may occur while on or around your business premises when you are not directly providing RMT or MOT services to them (for example a client breaks their leg tripping on a loose piece of carpet entering your office). Malpractice Liability provides coverage for injury that directly results from your treatment or failure to provide the correct treatment to the client (ie. you injure a client due to improper treatment).
Occurrence based coverage means insurance would respond to an injury claim that was brought forward, even if it was months or years after the treatment that caused the injury was given, even if the policy has been cancelled.
With a Claims Made based policy, the claim has to be brought forward while the policy is active. As soon as a Claims Made policy goes inactive for any reason, it voids coverage for all past claims. While there are ways to extend the reporting period for Claims Made there is often a cost and a time limit of only a few years for these extensions.
So, for example, for someone going on maternity leave it would NOT be advisable for them to temporarily cancel a Claims Made Based policy as doing so could result in a denial of an injury claim from a past treatment. This would leave the member responsible for paying their own defense costs and any judgments against them. Even in cases where it is unlikely that there will be any judgement against the practitioner, the defense costs can be considerable. This same scenario with the CMMOTA Occurrence Based program poses no such issues as long as it can be shown a policy was in place when the treatment occurred that caused the injury.
So does this kind of insurance cost more? Well here are the yearly insurance costs to our members for the base policy:

Massage Therapy Base Policy – $108 per year (+PST if applicable)
Manual Osteopathic Therapy Base Policy – $405 per year (+PST if applicable)
MT/MOT Dual Professional Base Policy – $408 per year (+PST if applicable)

LOW PRICED MEMBERSHIP COSTS– We know how much everyone values a dollar. That is why CMMOTA strives to keep our membership fees among the lowest in the Country, for both our Massage Therapist and Manual Osteopathic Therapist members. Below is a breakdown of our YEARLY membership fees. The first number is the yearly membership cost, the second number is the yearly insurance cost, and the third number is the combined total. These are YEARLY fees and we do prorate both membership and insurance(for October, November, December you would cut the rate below by 75%). We don’t include insurance in our association fees because we believe it is best for you to see what is actually costing you your hard earned $$:

Student Massage Therapist Membership, $0 Membership, $108 insurance(optional), Combined Total $0-$108 (if you need insurance coverage)
Associate Massage Therapist Membership, $125 Membership, $108 Insurance, Combined Total – $233
Full Massage Therapist Membership, $250 Membership, $108 Insurance, Combined Total – $358
Student Manual Osteopathic Therapist Membership – FREE! Optional Stand Alone Insurance $405 – Combined Total = $0 to 405 (depending on insurance choice)
Full Manual Osteopathic Therapist Membership, $450 Membership, $405 Insurance, Combined Total = $855
MT/MOT Dual Therapist Membership, – $600 Membership, $408 Insurance, Combined Total – $1008

You can find a link to our complete Fee Schedule which shows the prorated rates for membership at https://cmmota.com/resources/updated-fee-schedule/

PERKS – One of the great things about belonging to CMMOTA is the incredible Membership Perks that our members enjoy! These have been developed over our 45 years of delivering member services, and we are continuously trying to include more and more relevant discounts that will apply to both your personal and professional lives! It is a great way to save on some of your regular recurring costs. We have one member who maintains their membership so that they could get the discount for TD Home and Auto Insurance. This perk alone saves them more than the cost of their yearly membership fees.

Here is a list of our current Perks Partners:

MemberPerks powered by Venngo (discounts app)
PD Workshops
TD Home and Auto Insurance
St. John’s Ambulance – 10% off
Seminars for Health – 10% off their courses
GoodLife Corporate Wellness – save up to 40%
SSQ Optional Group Accident Insurance
OrthoCanada – 10% off
Mark’s Work Warehouse – 10% off anything in the store
Noterro – 25% off
K-Taping Academy Canada – 15% off
Academy of Integrative Medicine – 15% off
CMMOTA Referral Program – earn $10 in CMMOTA dollars for every person that you refer to our association, which are applied to future membership renewal fee costs, or CMMOTA Swag.

WE ARE NATIONAL – Did you know that there are many advantages to being part of a professional Association that is National? Here are a few of our favorites:

The professional liability insurance coverage that you obtain through our broker is not just good for the province or territory that you reside in, your policy covers you to practice anywhere in Canada. As we like to say, you are covered from Coast to Coast to Coast.

Moving from one province or territory to another? Your membership travels with you, no need to switch associations in the middle of the year!

We have a National voice, not just a Provincial one. CMMOTA has been busy establishing a voice with all Provincial and Territorial Governments throughout our great Nation, and as our membership numbers continue to grow, so too will our influence.

What is the difference between a Massage Student, Associate, and Full member?2022-05-11T09:57:08-07:00

A Massage Therapy Student member is someone who is currently enrolled in their first year or second year.

An Massage Therapy Associate member is someone who has completed first year and is continuing their education to obtain a minimum of a 2200 hour diploma.

A Full Massage Therapist, Spa Therapist, or Registered Massage Therapist member has completed a 2200 hour program AND submitted all necessary documentation to the CMMOTA required to obtain and maintain their membership with the Association.

When are Association and Insurance fees due every year?2022-05-11T09:57:50-07:00

Membership renewal fees due by December 31.

The insurance fees to Dusyk & Barlow are due by December 31.

How do I find out how many continuing education credits (CEC’s) a course is worth?2022-05-11T10:00:59-07:00

You can refer to the “Credit Guidelines” on the website, if you are a member fill out an Appendix 22 – Member CEC Course Evaluation Form and submit it, or if you are course developer fill out an Appendix 23 – Course Developer CEC Course Evaluation Form, or send a website link by email to info@cmmota.com as the course you are interested in may have been previously approved. If the course has not been approved, we may ask for additional information in order to evaluate it.

What is the three year continuing education submission cycle?2022-05-11T10:01:37-07:00

The current 3 year period is from January 1, 2022 to December 31, 2024. This period is the same for all members. The submission deadline for continuing education credits is January 15, 2025. All members are responsible for completing credits and for submitting proof of same within the required timeline. The courses must have been taken within the current submission cycle. For example courses taken in the year 2021 or prior would not count for credits. The required CE credits are prorated depending on your effective date for becoming a Full member:

Membership Effective Date Credits Required Attend at least 1 AGM by Dec 31/24
Prior to January 1, 2022 30 Required
January 1/22- December 31/22 30 Required
January 1/23- December 31/23 20 Required, unless activation date falls after the AGM
January 1/24- March 31/24 10 Not Required
April 1/24- December 31/24 6 Not Required
How do I update my contact information with the CMMOTA?2022-05-11T10:02:05-07:00

By logging in to your Member Profile and editing your information. There are fields that you will not be able to access that only the CMMOTA can see. Be sure to click “Save” when you are done. The modalities that you specialize in are only reflected if you have sent in a certificate of completion for the corresponding course.

What takes place at an AGM?2022-05-11T10:02:30-07:00

The AGM is a meeting place where members can come and network, meet the board members including the President, and have their voice heard. The general discussions revolve around any changes to policy or bylaws within the association, and the projection of where the Association is headed. Do not forget that it is mandatory to attend at least one meeting every three year cycle. You will receive 4 credits per meeting that you attend. Failure to attend one AGM every 3 year cycle, if required under your membership class/type will result in a AGM-Fee-In Lieu, in accordance with the CMMOTA Fee Schedule, which must be paid prior to membership renewal the following year.

Who can attend the AGM’s?2022-05-11T10:03:03-07:00

In accordance with CMMOTA Bylaws, and CMMOTA Policy, only Members, and special guests invited by motion of the Board of Directors may attend.

Will accepting Manual Osteopathic Therapists into our organization have any affect or hinder our efforts regarding advocating for Massage Therapy Regulation?2022-05-11T10:03:41-07:00

No, it will not have any affect or hindrance on the move towards Massage Therapy Regulation in the province of Alberta or elsewhere. This is because it is its own profession.
As an organization we remain invested in the Transitional Council for the College of Massage Therapy of Alberta. Our board strongly believes that by working together with the other associations in each province we will be able to see regulation achieved and as an Association we continue to work towards that end

What is the difference between an Osteopath and Manual Osteopathic Therapist or Osteopathic Manual Therapist?2022-05-11T10:05:40-07:00

An Osteopath in Canada refers to a Medical Doctor that has specialized his training in Osteopath Therapy. There are currently no schools in Canada that provide this specialized training, and there are currently between 20-30 Osteopaths nation wide. In Canada the terms “Osteopath”, and “Osteopathic Physician” are both protected titles under the College of Physicians and Surgeons in most, if not all provinces and territories.
Manual Osteopathic Therapists or Osteopathic Manual Therapists (the terms are interchangeable) are non-physicians who have been trained in a specialized school of Osteopathy. According to the World Health Organization there are 2 different types of Manual Osteopathic Therapists. The first training program – which is referred to as type 1 – is “aimed at those with little or no prior health-care training, but who have completed high school education or equivalent. These programs typically are four-year, full time programs. Supervised clinical training at an appropriate osteopathic clinical facility is an essential component, and students may be required to complete a thesis or a project.” (World Health Organization, Benchmarks for Training in Osteopathy, 2010. P7.) A typical type 1 program would take 4200 hours, including at least 1000 hours of supervised clinical practice and training. The second training program – which is referred to as type 2 – is “aimed at those with prior training as health-care professionals. Type 2 programs have the same aims and content as the Type 1 programs, but the course content and length may be modified depending on the prior experience and training of individual applicants.” (World Health Organization, Benchmarks for Training in Osteopathy, 2010., P7.) This program is typically around 1000 hours in length and is adapted depending on the individuals prior training and knowledge.

What are the requirements for Manual Osteopathic Therapists? What is the minimum length of time that would be considered acceptable training? What schools would be accepted?2022-05-11T10:07:20-07:00

The primary difference is in the type of benchmark that the programs are trying to attain. Most of the 4 to 5 years schools have been started by Manual Osteopathic Therapists that have been trained and emigrated from Europe, Australia or Asian countries where the training is 4 to 5 years. In Canada, Massage Therapists go through rigorous training in Anatomy, and Physiology, whereas most other places in the world, and even in the United States, the requirements for Massage Therapy training are much lower. It is with this preconceived idea that many of those school approach the requirement to have a 4 to 5-year program, as such based on a Type 1 WHO model. Those schools who have a condensed model are the ones who require that the individual taking Manual Osteopathic Therapy have prior experience in the health-care industry(ies) and take the approach of the Type 2 WHO model.

What are the requirements for Manual Osteopathic Therapists? What is the minimum length of time that would be considered acceptable training?2022-05-11T10:09:58-07:00

The benchmark for Manual Osteopathic Therapists has already been set by The World Health Organization.
In specific regard to our organization’s acceptance of Manual Osteopathic Therapists we would be looking at the requirements laid out for a WHO Type 2 Osteopathic Therapist, which is 1000 hours of instruction at an approved school.

What is happening in regard to Regulation of Massage Therapy in Alberta?2022-05-11T10:10:37-07:00

In September of 2020, a revised application for the regulation of Massage Therapy in the Province of Alberta was submitted to the government of Alberta by the Transitional Council for the College of Massage Therapists of Alberta (TC-CMTA).

The Minister of Health responded to that proposal, asking for additional information and revisions.

Currently the TC-CMTA together with the Canadian Massage and Manual Osteopathic Therapists Association (CMMOTA), the Certified Registered Massage Therapist Association (CRMTA), the Massage Therapist Association of Alberta (MTAA) and the Natural Health Practitioners of Canada Association (NHPC) have formed the Working Group for the Regulation of Massage Therapy in Alberta. This group, chaired by the president of the TC-CMTA, and with equal representation from the four associations, is currently working on the revisions to the application that have been requested by the Alberta Minister of Health. As their work progresses, they provide updates through Joint Statements to the members of the four Associations.

What is a College of Massage Therapy? Governance under the Health Professions Act2022-05-11T10:12:36-07:00

Under provincial legislation (in Alberta the HPA), health professions are organized into regulatory bodies called “colleges.” These colleges are delegated powers and authorities for self-governance. Regulatory colleges are not post-secondary institutions.

Provincial legislation requires that colleges carry out governance responsibilities in a manner that protects and serves the public interest. Health profession colleges do this by:

· Setting entry requirements (including required education, practical training, and examinations);

· Identifying services provided by regulated members, setting standards for professional practice;

· Setting continuing competency requirements; and

· Investigating complaints about regulated members and imposing disciplinary actions if required.

Regulatory colleges are not professional associations. Professional associations usually operate to represent the interests of their members and to advance the profession.

What is happening in regards to Regulation in other Provinces?2022-05-11T10:13:07-07:00

CMMOTA remains committed to seeing each Province and Territory not currently under regulation for the profession of Massage Therapy, to come under provincial regulation, and see a Regulatory College for Massage Therapy established.

In each province we are working with willing partners to see this accomplished, and as the work progresses, we will continue to provide updates to our membership in those provinces.

How can I pay for my yearly Membership Renewal Fee?2022-05-11T10:14:17-07:00

PLEASE NOTE AUTOMATIC Membership Renewal Disabled – We want to make all members aware that the pay and automatic membership renewal on your CMMOTA membership profile is disabled, and that entering your information into that portion of the app will not result in payment of your  membership renewal fees.

There are several ways that you can pay your annual Membership Renewal Fees.  Here are your options:

  1. eTransfer – To renew you can send your eTransfer payment to payments@cmmota.com, please use “membership” as the password! Please don’t make us guess what your favorite color is.
  2. Credit Card payment – you can call the office at (403)356-1160 during regular business hours (M-F 9AM to 4 PM Mountain Time), and we can take your payment by credit card. Please do not email us with your credit card numbers as this is highly sensitive information.
  3. PayPal – you can send an email to info@cmmota.com and request a PayPal invoice for your membership to pay via a PayPal account.
  4. Cheque or Money Order – you can send a cheque or money order through Regular Post to the CMMOTA office at #219, 3722 57 Ave. Red Deer, AB T4N 4R7.  Please note that if your cheque is post dated you may still receive membership renewal reminders by email until your cheque is able to be deposited. PLEASE DO NOT SEND CASH THROUGH REGULAR POST!
How many CEC’s do I currently have?2022-05-11T10:15:16-07:00

How many CEC’s do YOU have? You can find that information on your Membership Profile Portal on the CMMOTA website. If you log into your profile, you can search through to find out how many credits you currently have and how many you will need by the end of the cycle.

To see your CEC’s, you will want to click on CEC’s in your profile. This will show you a breakdown of your credits. In the grey box on the left, under RMT Credits (or MOT Credits), you will see our current CEC Cycle. This information is useful in knowing when our current cycle ends (and ultimately, when our next CEC Cycle would begin).  The grey box in the middle will show you if you have any pending credits. (For example; you have submitted a certificate of completion which we have not yet approved and added to your profile.)

The grey box on the right-hand side shows you how many credits you currently have as well as many are required. With this information, you will be able to know how many credits you still need to obtain by the end of this cycle.

What fees are associated with becoming a Student member?2022-05-11T10:15:52-07:00

The Student membership (currently attending the first year or second year of your 2 year massage therapy program) is complimentary; however, if you require insurance to perform your practicum, the insurance fee is $108 (plus GST if applicable).

After I graduate from first year how do I upgrade to an Associate member?2022-05-11T10:16:57-07:00

To upgrade your membership from Student to Associate you are required to have completed first year of your education from an approved massage therapy program. In order to upgrade your membership, the CMMOTA requires the following documents on file:

1. Certificate of Completion
2. First Year Transcripts
3. Acceptance Letter into an approved 2nd year massage therapy program.

As an Associate member, how come my claims are not covered by third party insurance companies?2022-05-11T10:17:31-07:00

As an Associate member, Chambers of Commerce, Empire Life, Industrial Alliance and any of the smaller insurance companies may cover treatments provided by you, however we can not guarantee this as they can change their requirements at any time.

With Telus Health, your clients can submit claims, however you are not able to direct bill, you will not have any online billing privileges until you have completed your diploma program.

Blue Cross, Greenshield, Manulife, Great West Life, Equitable and Sunlife have formally stated that they will not cover you until you have completely finished your second year of massage training.

As a Associate Massage Therapist it is your responsibility to let your clients know this information prior to providing treatment.

After I graduate from second year how do I upgrade to a Full member?2022-05-11T10:18:17-07:00

Once you have graduated the CMMOTA requires the following documents on file:

1. Standard First Aid and Level C CPR
2. Diploma
3. Transcripts

You have 60 days from your date of graduation to submit the documents. Once these documents are received, you will be upgraded to having Full membership status. The insurance companies will then be notified that you are now an eligible practitioner and you will have full billing rights.

How do I upgrade when I will not receive my official documents until Convocation?2022-05-11T10:24:22-07:00

It is recognized that some schools hold their convocation some months after your last day of classes. In these cases, your diploma and transcripts can temporarily be replaced by a completion letter from your school confirming that you did in fact attend and complete your second year. Once you have received your diploma and official transcripts, please forward them to the CMMOTA asap

What fees are associated with becoming a member?2022-05-11T10:25:17-07:00

Please visit the CMMOTA Fee Schedule to find our current fees

Which First Aid and CPR does CMMOTA require me to take for active membership?2022-05-11T10:25:56-07:00

Standard First Aid and Level C CPR are the minimum requirements. More advanced courses are acceptable, however the member needs to be aware that some advanced courses have a shorter certificate expiry date, and may require more frequent re-certification. It is highly recommended that you take these courses through Canadian Red Cross or St. John’s Ambulance. Courses delivered solely online and/or via live video conference courses are NOT acceptable. Acceptable courses must include an in person practical portion.

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